Contact our team
Need a hand? Our support team is ready to help with account questions, deposits and withdrawals, payment methods, technical issues or general feedback. We can explain bonus balance and free spins, walk you through recent wins reporting, or point you to featured games, popular slots, live casino tables and active promotions. Quick help for live betting queries and account security is available via chat, email or phone. Contact us any time for quick assistance.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24/7 live chat & email; help with Interac, Visa Debit and crypto deposits) |
| General enquiries | [email protected] (general enquiries and security notices; response within 24 hours) |
| Affiliate enquiries | [email protected] (partner team; sign-up and payments) |
| Phone | +1 647 384 2716 (English support) |
| Working hours | 24/7 |
Email Support
Email is the preferred way to contact us for detailed requests, account-related issues or for sending documents. Please write to [email protected] with a clear subject line, a concise description of the issue and up-to-date contact details to avoid delays. Including screenshots or file attachments speeds handling and helps us resolve your request more quickly.
Submit your enquiry
Response Time
Our support team aims to respond promptly. Most inquiries are answered within one business day. Simple account, payment or bonus questions are usually resolved quickly, while more complex matters, such as detailed verification checks or dispute investigations, may take longer depending on their nature and required documentation. We’ll keep you updated while your case is being reviewed.
Feedback
We want to hear from you. Please share any feedback, suggestions or ideas on how we can improve the site. All submissions are reviewed carefully by our team and help shape future updates, promotions and usability fixes. Your input makes the service better for everyone, so send us your thoughts and we’ll use them to improve the experience.