Responsible Gambling at Bonanzino Casino
We take responsible gambling seriously. Our goal is to make sure play stays fun and within your control, and to offer clear, practical tools and support when you need them. If you feel your play is becoming risky, we encourage you to take action early — we’re here to help and will treat any request confidentially.
Player protection principles
We operate on three simple principles: transparency, player control and early intervention. We provide account tools so you can manage how you play, and a support team ready to assist if you need to change limits or take a break. We do not pressure players to continue; your wellbeing comes first.
Activity-control tools
Deposit limits
You can set personal daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be changed or removed after a cooling period to prevent impulsive increases.
Loss limits
Loss limits let you cap how much you can lose over a defined period. This helps keep losses predictable and prevents chasing.
Time limits and session reminders
Use session reminders or daily play-time limits to avoid long sessions. You can choose automatic reminders or force a short account break if you prefer.
Temporary breaks and self-exclusion
If you need a pause, you can request a temporary time-out or a longer self-exclusion. Temporary breaks are a quick way to step away; self-exclusion closes access for the agreed period and requires contacting our support team to reinstate your account after that time.
How to set or change limits
Most controls are available in your account settings under Responsible Gambling. If you prefer, contact our support team and we’ll apply or adjust limits for you. Email [email protected] for assistance and we’ll respond confidentially.
Signs of problematic behaviour
- Spending more time or money than intended
- Chasing losses after a losing session
- Neglecting work, family or bills because of play
- Borrowing money or using funds meant for essentials
- Feeling anxious or secretive about gambling
Practical tips for staying in control
- Set a clear budget and stick to it
- Use deposit and loss limits before you play
- Take regular breaks and set session timers
- Avoid gambling when stressed, tired or under the influence
- Keep gambling as entertainment, not a way to make money
Professional help and support
If you recognise signs of problem gambling, please reach out to local professional services, national helplines or your healthcare provider. If you need immediate account changes, contact our support team at [email protected] and we will assist confidentially with limits, breaks or self-exclusion.